Springhead Primary School

Safeguarding

At Springhead Primary School, the safety and wellbeing of every pupil is our highest priority. We adopt a child-centred approach, ensuring that all our pupils are at the heart of everything we do. Safeguarding is everyone’s responsibility, and all staff are committed to providing a safe, secure, and nurturing environment where every child can thrive and achieve their full potential.

If You Have Serious Safeguarding Concerns

If you have serious concerns about a child’s safety or well-being, please use the contact details below to access immediate support. We also strongly encourage you to speak with a member of our safeguarding team at the earliest opportunity. Your vigilance helps us keep every child safe.

Staffordshire Families:

• Staffordshire Children’s Advice and Support (SCAS): 0300 111 8007

  • 8.30am – 5.00pm (Monday to Thursday)

  • 8.30am- 4.30pm (Friday)

• Emergency Duty Service (EDS): 0345 604 2886

  • Out of hours

Stoke-on-Trent Families:

• Stoke-on-Trent Children's Advice and Duty Service (Integrated Front Door): 01782 315100

  • 8.30am – 5.00pm (Monday to Thursday)

  • 8.30am- 4.30pm (Friday)

• Emergency Duty Team (EDT): 01782 234234

  • Out of hours

All Families:

• Emergency Services (if a child is in immediate danger): 999
• Police Non-Emergency: 101

Our Safeguarding Team

 

Mr Jones holds the lead responsibility for all child protection matters within the school. Our DSL and DDSLs are fully trained to the highest safeguarding standards and work closely with staff, families, and external agencies to ensure the welfare and protection of our pupils.

Our Commitment to Safeguarding

• All staff complete regular safeguarding training, including updates on online safety and child protection.
• New staff, volunteers, and external providers receive safeguarding induction to understand their role in protecting children.
• We maintain a culture of vigilance, where pupils know who they can talk to if they have concerns.
• Key staff are trained in safer recruitment practises to ensure the safety of our school community.
• We work closely with local safeguarding partners and agencies to provide timely support for children and families.

Operation Encompass Partnership

Springhead Primary School is proud to be part of the Operation Encompass Partnership, an information-sharing initiative between Staffordshire Police and educational settings. This partnership allows us to offer immediate support to pupils affected by domestic abuse. More information about Operation Encompass can be found here.

Information Sharing and Working with Families

We may share information with other agencies when there are concerns about a pupil’s welfare, always prioritising the child’s safety and wellbeing. Parents and carers will be informed unless sharing information could put the child at risk. We collaborate closely with the local authority and other partners to provide early intervention and support, ensuring children are safe, healthy, and able to learn effectively.

Support and Useful Contacts

 

Safeguarding Information for Visitors

As a visitor to our school, either as a contractor, volunteer, someone that has come to work with our children in any capacity, or a guest, it is important that you are aware of our safeguarding procedures. 

A range of useful information for visitors, including the names of our Designated Safeguarding Lead and Deputies can be found by accessing the document below: